Shipping  

Parcels are usually dispatched the next day.

Orders from Switzerland are shipped directly from Zurich.
Orders from the EU and UK are shipped from our external warehouse in Germany.

Shipping costs Switzerland: 7 CHF
Shipping costs Germany 6 CHF (~ 5.50 EUR)
Shipping costs EU and UK: 13 CHF (~ 11 EUR)
Shipping costs Europe (non-EU): 29 CHF (~ 19 EUR)

Orders above 250 CHF (~230 EUR) are free of charge.

Of course, you can also pick up your order directly from us on site.

Revocation and withdrawal

If you cancel an order, your payment will be refunded.
The deadline is met if you send back the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.

Hairpieces are shipped in a sealed package. For reasons of hygiene and health protection, it is not possible to take back articles if the seal has been removed after delivery.

Articles that are individually prefabricated at the customer's request cannot be taken back.

In individual cases, please contact us before returning the goods so that we can find a solution in the worst case.